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IT SUPPORT · RA'ANANA

IT support for businesses in Ra'anana

Magic Touch Computers, minutes from Ra'anana at our Rosh Haayin office, manages all the technology for businesses, offices and clinics in Ra'anana: day-to-day remote and on-site support, backup and business continuity, cybersecurity, networks and Microsoft 365.

Ra’anana IT guide: growing teams and overseas collaboration

For a Ra’anana company hiring staff or collaborating with overseas clients and suppliers, define account, device and external-access processes. These recommendations apply to those needs, not an assumption that every local business is a technology company.

Ra’anana municipality describes Kiryat Etgarim as combining commerce, offices, high-tech and traditional industry. Access and onboarding should match the activity rather than a single plan for every business. Local authority source

Prepare the workspace before a new hire arrives

Use role-based lists for devices, email licences, groups and software. Assign an approver and maintain an equipment inventory. Business admin accounts should remain company-owned even when a provider sets them up. Review former employees’ access.

Limit external collaboration access

Share only required folders with identified recipients. Use expiry settings where available and review access after projects end. Across time zones, agree support contacts, critical systems and any special availability; do not assume every plan covers every hour.

What to prepare before an IT assessment

  • Role-based device and licence list
  • Owner for external access approval and removal
  • Agreed operating hours and support requirements

What we do for businesses in Ra'anana

Managed IT & helpdesk

One team that looks after your computers, users and servers day to day.

Remote and on-site support

Most issues are solved remotely; when needed a technician comes to your office in Ra'anana.

Backup & business continuity

Backups that are checked, so a failure or ransomware doesn’t stop the business.

Cybersecurity

Protection for email, computers and network, plus staff awareness.

Networks, WiFi & cameras

Office networks, WiFi and security cameras, planned and installed.

Microsoft 365 & cloud

Email, Teams and files set up and managed properly.

Why Magic Touch

  • Business IT since 2003
  • 4.9★ on Google
  • Local office in Rosh Haayin
  • One partner for all your technology

Common questions

What should an internationally working company check in its support plan?

Check agreed coverage hours, contact channels and supplier responsibilities. List cloud tools and shared files critical to each team. Response times and support scope should be defined in the agreement, not inferred from office location.

Do you come to offices in Ra'anana?

Yes. Our office is in Rosh Haayin and we serve businesses in Ra'anana and Kfar Saba, Hod HaSharon and Herzliya. On-site visits are scheduled as needed.

Do you fix home computers?

No — we work with businesses only.

How do we start?

Call or leave details. We’ll understand your setup and suggest a plan that fits.